Crooks & Castles logo
Crooks & Castles logo

All collections

Shipping Insurance

3 articles


Do I need shipping insurance?

If you share a community mailbox, public mail space or just want peace of mind, then shipping insurance may benefit you.

What is covered in the shipping insurance?

If your package has been marked as delivered but not received, lost or damaged in transit, we offer to replace the products contained in that package. However, we are unable to send out items that are either sold out, or from our sales page – these i

What if I don't select shipping insurance at checkout?

By deselecting TRNST Package Insurance, we will not be liable for damaged, lost, or stolen packages. Unfortunately, this means that we will not be able to send out a replacement or issue store credit for any missing packages and the items within them