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Crooks & Castles

<div id="isPasted">Our rewards program is a tiered program that allows members to earn more perks the more they engage with us. Members receive rewards points for each purchase, that can then be redeemed towards the cost of future purchases.&#xA0;</div><div><br></div><div>You also earn points for sharing with friends, following us on social media, leaving product reviews, and are even gifted with bonus points just for having a birthday! In addition to earning points, members have get exclusive access to coupons, launches, promotions, giveaways, and more. You can view the full list of perks on our rewards page.</div>

Our rewards program is a tiered program that allows members to earn more perks the more they engage with us. Members receive rewards points for each purchase, that can then be redeemed towards the cost of future purchases. You also earn points for sh

Why should I join the Crooks & Castles loyalty program?

Loyalty Program

Signing Up

Can I cancel my order?

Did my order go through?

I ordered the wrong size or color.

My order was cancelled immediately.

Was I charged multiple times?

What are the restrictions on promos, deals, coupons, discounts, etc?

Loyalty & Rewards

Orders

How long is order processing?

When will my order ship?

What shipping carriers do you use?

Do you ship worldwide?

International customs, duties, and taxes.

How much does shipping cost?

I did not receive my full order, where is the rest?

Shipping

Do I need shipping insurance?

What is covered in the shipping insurance?

Shipping Insurance

How do I return or exchange?

How soon will I get my store credit?

Returns & Exchanges

How do special drops work?

Do you have a newsletter?

I have a large social media following.

What are the restrictions on promos, deals, coupons, referrals, and discounts?

How do special promotions work?

Promos, Drops, Loyalty

How do I sign up for the rewards program?

I already have a store account. Do I need to create a new one to earn rewards?

Where can I find all of my rewards account info?

Will I receive points for purchases I made prior to creating my rewards account?

What if I have an old email address or multiple email addresses and want to combine my accounts & earnings?

Does it cost anything to begin earning points?

Account

Why should I join the Crooks & Castles loyalty program?Updated 2 years ago