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Crooks & Castles

<p>Contact customer service <a href="https://crooksncastles.com/pages/customer-support">here</a> and our team will be happy to assist you with merging your accounts.</p>

Contact customer service here and our team will be happy to assist you with merging your accounts.

What if I have an old email address or multiple email addresses and want to combine my accounts & earnings?

Loyalty Program

Account

Can I cancel my order?

Did my order go through?

I ordered the wrong size or color.

My order was cancelled immediately.

Was I charged multiple times?

What are the restrictions on promos, deals, coupons, discounts, etc?

Loyalty & Rewards

Orders

How long is order processing?

When will my order ship?

Do you ship worldwide?

International customs, duties, and taxes.

How much does shipping cost?

Shipping

Do I need shipping insurance?

What is covered in the shipping insurance?

Shipping Insurance

How do I return or exchange?

How soon will I get my store credit?

Returns & Exchanges

How do special drops work?

Do you have a newsletter?

I have a large social media following.

What are the restrictions on promos, deals, coupons, referrals, and discounts?

How do special promotions work?

Promos, Drops, Loyalty

How do I sign up for the rewards program?

Why should I join the Crooks & Castles loyalty program?

Signing Up

I already have a store account. Do I need to create a new one to earn rewards?

Where can I find all of my rewards account info?

Will I receive points for purchases I made prior to creating my rewards account?

Does it cost anything to begin earning points?

What if I have an old email address or multiple email addresses and want to combine my accounts & earnings?Updated 14 days ago