Send us a message — we try to reply within 24 hours.

Still need help? Click HERE to contact us

Back to website

Crooks & Castles

We try to get orders out within 3 to 7 business days, after your shipping and billing information has been verified. 
Holidays and sales may delay shipping times. Orders placed on Fridays will be sent out the following week.
Once generated, tracking number will be provided to you by email. Feel free to check more info here. 😊

What is your shipping policy?

We understand that sometimes the fit isn't quite right. While we don't have an exchange policy, we have a solution that might work for you! You can initiate your return 👉here. Just have your order number and email used to get it started.😊

How can I return or exchange an article?

Sign up for our loyalty program and our newsletter to be updated on the latest promos and discounts!

Where can I get a discount?

Choosing the right size is super important, and we're here to help you with that! You can find our detailed size chart by heading over to our Size Guide page. It's your go-to resource for making sure you pick the perfect fit! 😊

How do I pick the right size?

We're thrilled to tell you that we ship to a bunch of countries around the world🌎. From the USA to Canada, the UK, Australia, and many more, we've got you covered.

To check if we can ship your order to your specific location, simply head over to this page.😊📦✈️

Get more information

Orders

Shipping

Shipping Insurance

Returns & Exchanges

Promos, Drops, Loyalty

Loyalty Program